Swimming Pools and Outdoor Living at Zagers Pool and Spa

FAQs

Answers to Frequently Asked Questions

Expert answers to frequently-asked questions about pools, spas and hot tubs and Zagers stores.

Swimming Pools FAQ

Above Ground Description

1
Should I ever completely drain my pool?

If you have an above ground pool or in-ground pool with a vinyl liner you should NOT completely drain your pool.

The water pressure inside the pool is what keeps the liner tight against the pool walls.

If all the water was drained, the pool liner will shrink and never stretch out again.

If a partial drain is necessary, you must keep a minimum of 12” of water in the shallow end.

2
What is Total Alkalinity (TA)?

Total alkalinity (TA) is a measure of the water’s ability to resist changes in pH. Keeping the TA at the proper range will help prevent pH from fluctuating to prevent scale and cloudy water.

It’s important to test this regularly, as changing weather, trees, pollution and other environmental factors contribute to fluctuating pH levels.

3
What is pH?

Pool water pH is the acidity or alkalinity of the water. Measuring pH in a pool is a very important part of testing it regularly.

Proper pH levels protect your equipment and allows sanitizer to do the best job possible.

The ideal range for pH in a pool is 7.4 – 7.6.

4
What kind of pool filters are there?

Sand Pool Filters are the most common, and least expensive, however they don’t filter out particles as small as a cartridge or D.E. filter would. Sand filters require regular backwashing, during which some pool water will be lost.

Cartridge Pool Filters are quickly becoming the most popular. With filtration that’s superior to and cartridges that are easy to replace. They filter out smaller particles than sand and do not require backwashing. Replace the cartridge once per season and you’re set!

D.E. (Diatomaceous Earth) Filters remove smaller particles, much more quickly than sand or cartridges, but require a little more work, since D.E. powder needs to be added every time a D.E. cartridge is cleaned.

5
What is Simple Salt Water Treatment?

The Simple Salt™ system provides better water quality, while eliminating daily use of harsh chemicals like chlorine or bromine.

Salt kick-starts the process, providing better quality water that is safe and environmentally friendly. It provides a controlled and testable amount of the natural mineral, copper for filtering.

It is easy to use and safe for everyone, including you, the kids and pets, your pool and the planet!

6
What is “shocking” pool water?

Chemically “shocking” pool water destroys organic contaminants that come from both users of the pool and its environment.

Pool Shock restores water clarity, helps maintain water balance and eliminates the main causes of eye and nose irritation.

7
What is Free Available Chlorine?

Free available chlorine is the active chlorine in your pool water. It has not yet combined with organic matter and can actively kill bacteria and algae.

The proper range for Free Chlorine Residual is 1-3 ppm.

8
How do I sanitize a swimming pool, and why is it important?

Pool sanitizers kill bacteria that can be harmful to people and prevents algae from growing in the pool.

Testing water is the first step to determining which type of sanitizer is needed.

Pool water should be sanitized on a daily basis to keep it safe and clean.

There are many different options for pool sanitation, including chlorine, bromine, chlorine generators and low chlorine alternatives such as Simple Salt™ and Pool Frog.

9
How to fix cloudy pool water?

There are many variables that could be contributing to cloudy pool water.

Most commonly, it’s low chlorine levels, but could also be high pH or a dirty filter.

Your best course of action is to test it. If you’re unsure, take a pool water sample to Zagers for professional testing.

Our pool experts will tell you which BioGuard® products will get rid of your cloudy pool water.

10
How to eliminate algae from a pool?

There are many options to getting rid of algae growth in pool water. Much of it depends on the system you’re currently using for sanitization, and what type of algae you have.

Green tinted pool water, black algae that grows on walls and mustard algae can all be eliminated with the the BioGuard® System.

Hot Tub and Spa FAQ

Inground Pools Subject

1
What is Calcium Hardness (CH)?

Calcium Hardness is a measurement of the amount of dissolved calcium in your spa water. Keeping CH at the proper range protects your equipment and keeps pool water sparkling.

2
What is Total Alkalinity (TA)?

Total alkalinity (TA) is a measure of the water’s ability to resist changes in pH.

Keeping the TA at the proper range will help prevent pH from fluctuating to prevent scale and cloudy water.

It’s important to test this regularly, as changing weather, trees, pollution and other environmental factors contribute to fluctuating pH levels.

3
What is pH?

Spa water pH is the acidity or alkalinity of the water. Measuring pH in a spa is a very important part of testing it regularly.

Proper pH levels protect your equipment and allows sanitizer to do the best job possible.

4
Why does foam occur on the water surface?

Foaming is fairly common because of agitation, as well as lotions, body oils, cosmetics and other substances.

We recommend an anti-foam treatment to eliminate surface foam.

5
Why does scale form on walls of my hot tub?

Scale in a spa indicates an excess of dissolved calcium in the water. It causes rough, sandpaper-like deposits that not only coat the walls, but the circulation and filtration systems and heaters too.

We recommend using a water treatment after draining and refilling your spa to prevent scale build up. A weekly application is recommended for areas with hard water, or heavy copper or iron content.

6
What causes stains in my hot tub?

Stains in a spa are typically caused by metal in the water. Iron, copper or manganese can be introduced from a variety of sources, including “fill water”.

7
What causes colored water in a hot tub?

The copper in a spa’s heating system may erode or corrode and dissolve into the spa water making it a green, or greenish-blue color.

This can occur because of high velocity, low pH, low total alkalinity or low calcium hardness.

8
How much does a hot tub cost?

Spas and hot tub prices vary greatly depending on the type of spa, manufacturer and features.

With a spa, you do truly get what you pay for. If you want a hot tub that lasts, and performs well for years, investing in the right model is key.

 

Zagers can show you the options, quote prices and help you find the perfect spa at the perfect price.

For Jacuzzi and Mira Hot Tubs, the Zagers locations in Jamestown, Holland and in Grand Rapids on Shaffer Rd. have the greatest selection and showcase many of the latest models. Bring your suit and try a soak!

Dimension One Spas are showcased exclusively at our Grand Rapids, Fuller Street location, with expert spa consultants ready to help. Bring your suit and experience the Dimension One difference!

The Zagers Wyoming location showcases our clearance spas and hot tubs. Stop by for a great deal!

9
Which hot tub model should I buy?

It’s easy to get overwhelmed with all of the options, but Zagers is here to make it easy!

The best place to start is by examining your needs and desires with our Spa & Hot Tub Buyer’s Guide. Asking yourself the right questions will give you the right answers to start shopping.

Then, stop into Zagers and check out our Spa Brands. We offer the industry leaders, Jacuzzi Hot Tubs, Dimension One Spas and Mira Hot Tubs.

A Zagers spa specialist will help you find the perfect spa at the perfect price! Contact us today.

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FAQs About Zagers

1
Does Zagers install pools?

Yes! Our expert team can take care of everything for you.

We install above-ground pools and can create the custom, in-ground pool of your dreams!

2
What is Z-Perks?

Z-Perks is the Zagers reward program that saves you money! Simply sign up for Z-Perks online and start earning points now on every qualified purchase.

Learn more about Z-Perks

3
Do you have financing available?

Yes! Zagers offers a few different financing options and can help you find the right option.

We encourage you to stop in to any of our 5 locations in West Michigan to learn more.

Our friendly experts are ready to help you get the pool or spa of your dreams!

4
How can I reach someone at Zagers?

We’re here to help by phone, email and in-person!

Stop in or call any location directly at the number below, or use the email form on the Contact page.

5
Where are you located?

Zagers has 5 locations in West Michigan, ready to help you find the perfect pool or spa at the perfect price!

Show location information, link to Locations page and outline which spas and pools are at each store.

Which Zagers’ store has the model I want?

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